Frequently Asked Questions
We offer a wide range of sizes from XS to XL. Our size guide is available to help you choose the perfect fit for your body type.
Yes, we do offer international shipping to various countries. Shipping costs and delivery times vary depending on your location.
Our garments are designed to be durable, but we recommend following the care instructions on the tag for the best results. Most items should be hand-washed or machine-washed on a gentle cycle.
We do not accept returns, but you can exchange your item within 7 days of delivery if it is unused and in its original condition. Contact our support team to request an exchange.
Currently, we operate exclusively online, but we are working on opening our first physical store. Stay tuned for updates!
Once your order has shipped, you will receive an email with a tracking link. You can track your package directly on our website.
Placing an order is simple! Just browse through our collection, select the items you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout, fill in your shipping details, and complete the payment. Your order will be processed and shipped to your address.
We accept a variety of payment methods for your convenience, including credit/debit cards, bank transfers, and cash on delivery. You can choose the option that works best for you during checkout.
Once your order is shipped, we will send you a tracking number via email or SMS. You can use this tracking number to track your order through our courier service’s website.
If you’re not satisfied with your purchase, we offer easy returns and exchanges within a specified period (usually 7-14 days). Please make sure the item is unused, in its original packaging, and has the tags intact. For more details, please check our Return & Exchange Policy on the website.
We take great care to ensure our products are in perfect condition, but if you receive a damaged or defective item, please contact our customer service team immediately. We’ll arrange for a replacement or refund, depending on the situation.
You can reach us through our Live Chat feature on the website, send us an email at Customercare@sundasahad.com, or call our customer service at 03391212169. We are here to assist you with any questions or concerns.
Yes! We regularly offer sales on women’s clothes in Pakistan and special discounts on select items. Make sure to subscribe to our newsletter and follow us on social media for the latest updates on upcoming sales and promotions.
Yes, we offer gift cards in different denominations. You can purchase them on our website and use them for yourself or gift them to someone special.
To stay updated on the latest collections, new arrivals, and exclusive offers, make sure to subscribe to our newsletter or follow us on our social media pages.